Key Responsibilities

1. Electrical Installation & Maintenance

• Assist with wiring, lighting, and equipment installation
• Support preventive and corrective maintenance
• Help diagnose faults and perform basic repairs
• Follow safety procedures and maintain records

2. Systems Maintenance (CCTV & Access Control)

• Assist in installation, configuration, and maintenance
• Support troubleshooting and monitor system performance
• Maintain documentation and coordinate with vendors

3. Technical Troubleshooting

• Assist in identifying and resolving technical issues
• Respond to maintenance requests and escalate when needed
• Participate in inspections and preventive maintenance

4. Hardware Maintenance

• Support maintenance of computers, scanners, and devices
• Perform basic troubleshooting and installations

5. General Maintenance

• Assist with daily facility upkeep and minor repairs
• Provide support across departments and buildings

6. Project Support

• Assist with installations, testing, and inspections
• Ensure work meets specifications and deadlines

7. Emergency Support

• Provide assistance during urgent maintenance situations
• Help minimize operational disruptions

8. Procurement Support

• Assist in sourcing quotations and comparing prices
• Support purchasing processes and maintain records

Additional Duties

• Support preventive maintenance planning
• Assist with inventory and spare parts management
• Ensure safety compliance (PPE)
• Maintain logs and reports
• Assist with basic networking tasks
• Support contractors and suggest efficiency improvements

Key responsibilities:

• Provide high-level administrative support to the GM in all areas of operation.
• Act as the first point of contact, managing access to the GM, filtering calls, messages, and emails.
• Manage the GM’s complex calendar — scheduling internal and external meetings, appointments, site visits, and follow-ups.
• Prepare meeting agendas, take accurate minutes, track action items, and ensure follow-up with responsible departments.
• Maintain confidential records and assist with sensitive legal, HR, and financial documentation.
• Attend internal and external meetings when required, representing the GM with professionalism.

 2. Office Administration & Communication Flow

• Draft, translate, and manage internal and external correspondence in both French and English.
• Maintain an organized system for document handling, physical and digital filing.
• Prioritize and filter the flow of information — only passing relevant or time-sensitive issues to the GM.
• Prepare presentations, reports, and official communications on behalf of the GM.
• Ensure that all information going to or from the GM’s office is accurate, concise, and aligned with company policies.

 3. Multidepartment Coordination

• Act as a liaison between the GM and department heads, ensuring timely updates, report submission, and execution of instructions.
• Follow up with departments such as Store, Sales, HR, Operations, and Finance on behalf of the GM.
• Track project progress and departmental performance metrics as required by GM.
• Assist in coordination of cross-functional meetings, and prepare briefing documents or summaries for decision-making.

 4. Legal & Policy Support

• Assist with legal correspondence, document reviews, and liaising with legal advisors or consultants.

Key Responsibilities:
 1. Route Planning & Market Coverage

• Strictly follow the assigned route plan.
• Visit all allocated customers regularly, including:
  • Existing/old clients
  • New and potential clients
• Ensure full territory coverage.
• Identify new projects, contractors, and hardware shops.

 
2. Sales & Order Processing

• Take accurate orders during customer visits.
• Use the company system to:
  • Check stock availability before confirming orders.
  • Confirm prices and terms.
• Enter orders correctly into the system.
• Avoid confirming orders for unavailable stock.

 
3. Delivery Follow-Up & Coordination

• Take full responsibility for every order until it is delivered.
• Coordinate with:
  • Storekeeper (stock preparation)
  • Logistics department (delivery scheduling)
• Follow up to ensure orders are delivered on time.
• Inform customers of delivery dates.
• Resolve delays quickly and professionally.

 
4. Factory & Stock Coordination

• Monitor market demand for pipes, fittings, and special items.
• Inform management about:
  • Fast-moving items
  • Customer special requests
  • Repeated demand shortages
  • Market Trend
• Work closely with the factory when items need production.
• Follow up on urgent or special production orders.

 
5. Cash Collection & Financial Responsibility

• Collect cash payments from customers when required.
• Issue proper receipts (as per company policy).
• Submit collected cash to the cashier regularly and without delay.
• Maintain accurate records of all collections.
• Immediately report any payment discrepancies.
• Handle company money with full honesty and responsibility.

 
 
 
6. Customer Relationship Management

• Maintain positive and professional relationships with all clients.
• Build long-term partnerships with contractors and shop owners.
• Follow up regularly to ensure customer satisfaction.
• Handle complaints calmly and provide solutions.
• Represent the company in a professional manner at all times.

 
7. Independence & Problem-Solving
The outdoor salesman is expected to:

• Work independently with minimal supervision.
• Take initiative in solving field problems.
• Handle delivery, stock, or client issues proactively.
• Make responsible decisions in the best interest of the company.

Escalate serious issues to management when necessary
 
 
 

Education:

• Minimum Higher School Certificate (HSC)
• Diploma or Certificate in Graphic Design, Visual Arts, Multimedia, or related field

Experience:

• 0–2 years of experience in graphic design (internship or freelance experience accepted)
• Portfolio showcasing creative and technical design work

Technical Skills:

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Proficient in using macOS
• Strong photo editing and retouching skills
• Basic photography and videography skills
• Basic knowledge of digital media and print production
• Knowledge of printing processes and file preparation

Design Knowledge:

• Good understanding of typography, layout, composition, and visual hierarchy
• Knowledge of current design trends and creative techniques
• Familiarity with marketing, advertising, and branding principles
• Ability to follow creative direction and brand guidelines

Soft Skills:

• Strong communication and teamwork skills
• Ability to work under pressure and meet deadlines
• Strong organizational skills and attention to detail
• Ability to manage multiple projects simultaneously
• Creative mindset with problem-solving abilities